Questions about an Etsy purchase? Please use Etsy Messages or the “Help with order” options in your Etsy account so your request is tied to the correct order.
Website privacy
HomeOnTrack is operated by Janet Busby. If you email janet@homeontrack.com, we receive your email address and the information you choose to send. We use it to respond to your enquiry and keep necessary business records. Please do not email payment-card details or sensitive personal information. This website is hosted by Wix, which may process technical information and cookies to operate and protect the site. For information about Wix processing, see https://www.wix.com/about/privacy. Etsy purchases, payment and downloads take place on Etsy and are subject to the individual listing and Etsy policies; our Etsy shop privacy notice is available on HomeOnTrackDesigns. We do not add you to a marketing list simply because you send an enquiry. We keep enquiry information only as needed for support, business records and legal obligations. Contact janet@homeontrack.com with privacy questions or requests; available rights depend on applicable law. Artwork images are design previews and room inspiration. Only an actual product listing defines what is sold. Physical art, prices, shipping and returns will be published before those products launch.